Cookie Policy

Last Updated: 23 August 2025

This Cookie Policy explains how GutLab uses cookies and similar technologies on our website. By continuing to browse or use our site, you consent to the use of cookies as described here.

1. What Are Cookies?

Cookies are small pieces of data stored on your browser when you visit a website. They help websites remember your preferences, improve performance, and track activity for analytics and security.

2. Why We Use Cookies

GutLab and our platform provider (Wix) use cookies for important reasons, including:

To provide a secure and reliable shopping experience.
To identify registered members and keep you logged in.
To monitor website performance and functionality.
To analyse visitor behaviour and improve user experience.
To ensure the Wix platform remains safe and secure.
To deliver relevant content and marketing (if you opt in).

3. Types of Cookies We Use

a) Essential Cookies

These cookies are necessary for the website to function. Without them, services such as checkout and account login cannot work.

Examples (used by Wix):

XSRF-TOKEN – security and fraud prevention (session).
hs – security cookie (session).
svSession – identifies unique visitors and tracks sessions (6 months).
SSR-caching – indicates how a site was rendered (24 hours).
TS* – security and anti-fraud cookies (session).
bSession – measures system effectiveness (24 hours).
fedops.logger.sessionId – tracks site stability and errors (12 months).

b) Performance & Analytics Cookies

Used to collect information about how visitors use our site (e.g., Google Analytics). These help us understand traffic and improve performance.

c) Functional Cookies

Enable the site to remember user choices (such as language or location) for a more personalised experience.

d) Marketing & Advertising Cookies

May be used by third-party apps (e.g., Facebook Ads, Google Ads) to track browsing habits and display relevant advertising.

4. Third-Party Cookies

Our site may include third-party applications, integrations, or analytics tools. These may place their own cookies beyond GutLab’s control.
Third-party services have their own privacy and cookie policies (e.g., Google, Facebook). We encourage you to review them.

5. Managing Cookies

You can control or delete cookies through your browser settings.
Most browsers allow you to block cookies or receive alerts before they are placed.
Please note: disabling cookies may limit functionality, including checkout and account login.

6. Consent & Cookie Banner

In line with POPIA and international data privacy laws, visitors are notified that our website uses cookies.
Non-essential cookies (analytics, marketing) will only be used if you provide consent via our cookie banner.
You may withdraw consent at any time by adjusting your browser settings or cookie preferences.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

8. Contact Us

For questions about cookies or your privacy rights, please contact us:

GutLab
Sandhaven Office Park,
22 Katherine St, Strathavon, Sandton, 2031
Email: info@gutlab.co.za
Tel: +27 (0)10 880 7345